FAQ

The 10-Step Korean Skin Care Routine is a comprehensive regimen designed to help you achieve your best skin ever. It includes thorough cleansing, exfoliating, treating, intense hydration, and applying SPF during the day. Inspired by the meticulous skin care practices of Korean women, this routine aims to promote radiant and healthy skin.

Not at all! Following all 10 steps is entirely optional and should be tailored to what works best for your unique skin. While South Korea is known for their dedication to skincare and the layering technique, it's important to choose what suits your skin type. Using exclusively Korean products is also not a necessity. We recommend starting with the most essential products that make a noticeable difference and gradually incorporating additional steps into your routine. To make it easier, we’ve created bundles of 3 products tailored to different skin types. The key is consistency and using products that are specifically adapted to your skin's needs.

The first thing to know is that everyone’s skin is unique, making skincare a highly personal journey. Whether you’re diving into K-Beauty or exploring other skincare routines, it’s all about discovering what works best for you. This often involves a trial-and-error process, as there’s no one-size-fits-all solution. Additionally, remember that your skin is constantly changing, so your skincare needs will evolve over time. Start with the basics, such as cleansing, moisturizing, and applying SPF, and gradually incorporate more steps as you learn what your skin responds to best.

If you're unsure about your skin type and which products to buy, we've got you covered in two simple steps:

1. Take Our Skin Test: Start by taking our quick and easy skin test available on our website. This test is designed to identify your specific skin type based on your skin's characteristics and concerns.
2. Personalized Advice via Chat: For more in-depth and personalized advice, you can reach out to our skincare experts directly through Chat. They'll provide tailored recommendations based on your skin test results and any additional concerns you may have.

By following these steps, you'll gain a clearer understanding of your skin type and receive expert guidance on the best products for your individual skincare needs.

The two-step cleansing method that is pure magic for your skin. The Double Cleanse starts with an oil cleanser followed by a water-based cleanser. You need two different formulas to properly and thoroughly cleanse your face every day, in the morning and at night.

We sell a variety of high-quality, original cosmetics imported directly from renowned brands in South Korea.

We've curated product bundles to make your skincare routine easier and more efficient. These bundles contain products that complement each other and target specific skin concerns when used together. By selecting a bundle, you're getting a well-rounded routine tailored to your skin's needs.

Yes, all our products are 100% original, and we ensure that they comply with European Cosmetic Regulation.

No, we stand firmly against animal testing. All our products are cruelty-free.

Absolutely! Most of our products are indeed vegan. We understand the importance of ethical and sustainable choices in skincare. To make it easy for you, each product page on our website includes an indication of whether the product is vegan. This way, you can make informed choices that align with your values and skincare needs.

Yes, our products are not differentiated by gender. We believe that the most important thing is finding products that suit your skin type.

Yes, we have a range of products suitable for those who are pregnant or breastfeeding. However, it's always a good idea to consult with your healthcare provider if you have any concerns.

If you have a specific skin condition like rosacea or atopic dermatitis, we recommend you consult with a dermatologist before trying new skincare products.

We ship to Spain, Portugal, Austria, Belgium, Czechia, Germany, Denmark, France, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, and Slovenia. For more details check our Shipping and Returns section.

Yes, we offer free shipping on all orders over 50€ to all the countries listed above. Additionally, orders over 75€ receive a free gift.

Shipping times can vary depending on your location. For more detailed information, please check our Shipping and Returns section.

Once your order has been shipped, you will receive an email with tracking information. If you have any questions or concerns, please don't hesitate to contact us at contact@manggo-skincare.com

At Manggo Skincare, we are proud of the high quality of our products and the efficiency of our delivery partners. Consequently, we do not have a return policy. However, we understand that exceptional circumstances can occur. In such cases, if your order meets specific criteria, we are committed to providing a direct refund. Our priority is your satisfaction and trust in our brand, and we're here to ensure your experience with us is nothing short of excellent.